It’s Not the Life I Want

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He suddenly stops talking, looks at me apologetically, and says, “Sorry, Mr. Onoe, I’m talking too much, and it seems to me that I myself have only been talking so far. I’m worried whether I’m boring or tiring you, perhaps?”

I smile at his innocence and say, “Don’t worry, Mr. Yano, I’m enjoying it. My ears are all yours. Go on!”

“Ms. Yamada’s attitude toward me and my colleagues makes me mad beyond my control,” he is fuming, “she thinks we are not human beings, just a cog of a gigantic machine. I’ve tried to be patient and tried to ignore her, but it’s beyond my limit. Only heaven knows how she is able to sleep at night after sharing her malevolence with telephone operators, so atrociously. Everyone hates her and can’t stand her, which is the universal truth. Do you know, Mr. Onoe, why I’ve asked to transfer to another position? I just don’t want to see her anymore and can no longer endure hearing her hysterical voice. She always comes to me and yells at me because of my slowness. I always try to do my best and want to work my own rhythm, but she constantly pressures me. She always tells me that average telephone operators pick up twenty-five phone calls per day, but I always pick up ten to fifteen phone calls a day. Therefore, I’d better work harder; otherwise, she can’t let me stay here. It’s impossible for me to enjoy working under her constant threats. Every morning, I feel so depressed going to work. It’s not the life I want. Five days ago, a terrible incident happened. Of course, you know, sometimes clients demand too much from us and complain about our services with a shower of insulting words. That happened to me five days ago.”

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